Privacy Policy

Set My Event ("we", "us") runs the website setmyevent.com, where people planning weddings and events ("clients") find and contact event vendors ("vendors"). This policy explains what personal data we collect, why, who we share it with, and the choices and rights you have, including under India's Digital Personal Data Protection Act, 2023.

1. Information we collect

• Account details: your name, email address and/or mobile number, and password (stored only as a secure hash, never in plain text). If you sign in with Google, we receive your name and email from Google.
• Vendor details: business name, category, city, prices, photos, videos, contact numbers and the other information vendors add to their listings.
• Activity on the site while you are logged in: the searches you run (for example "bridal makeup in Hoshiarpur"), the vendor profiles you open, the vendors you save, your messages, enquiries, quote requests and reviews.
• Payments: when a vendor buys a plan, payment is handled by our payment provider (Razorpay). We receive confirmation of the payment, not your full card or bank details.
• Technical information: cookies and similar data such as your browser type, device, pages visited and approximate location, collected through the cookies described in our Cookie Policy.

2. How we use your information

• To run your account and keep you logged in on your device.
• To connect clients with vendors: showing listings, delivering messages, enquiries and quote requests, and showing reviews.
• To understand demand, for example which categories and cities people search for most, so we know where to find more vendors and how to improve the site.
• To show vendors how their listing is performing, as described in section 3.
• To send you service messages such as login codes, enquiry updates and important account notices.
• To keep the site safe, prevent fraud and spam, and meet our legal obligations.

3. What vendors can see about you

When you contact a vendor (message, enquiry or quote request), we share the details you provide with that vendor so they can reply.

When you view a vendor's profile while logged in, the vendor can see that a client viewed their profile and when. Vendors on paid plans see more about these visits. Your name and contact details (phone and email) are shown to vendors only if you have chosen to share them, either at signup ("Share my name and phone number with vendors whose profiles I view") or in your account's privacy setting. This is off unless you turn it on.

You can turn sharing on or off at any time in Account & Security. Turning it off stops vendors seeing your details from then on; it cannot undo a vendor having already seen them. Vendors may only use your details to respond about your event.

4. Other sharing

We do not sell your personal data to data brokers or any other outside party. Apart from vendors as described above, we share data only with:

• Service providers who run parts of the site for us: website hosting, SMS and login codes (MSG91), payments (Razorpay), email delivery, Google sign-in, and Google Analytics. They may use your data only to provide those services.
• Advertising: some pages may show ads served by Google AdSense, which uses cookies as described in our Cookie Policy. We do not give advertisers your name, email or phone number.
• Legal reasons: when required by law, a court or a government authority, or to protect the rights and safety of our users or the public.

5. Your consent and your rights

Where we rely on your consent (for example, sharing your details with vendors, or optional messages), you can withdraw it at any time, as easily as you gave it. Under the Digital Personal Data Protection Act, 2023 you also have the right to:

• get a summary of the personal data we hold about you and how it is used;
• have inaccurate or incomplete data corrected or updated;
• have your data erased when it is no longer needed for the purpose it was collected, unless we must keep it by law;
• raise a grievance with us and, if unresolved, with the Data Protection Board of India;
• nominate another person to exercise these rights on your behalf in case of death or incapacity.

To use any of these rights, email contact@setmyevent.com or see our Grievance Redressal page. You can delete your account by contacting us.

6. How long we keep data

We keep your account data while your account is active. Search and profile-view records are kept for up to 24 months, then deleted or anonymised. When you delete your account, we delete or anonymise your personal data within a reasonable time, except where we must keep certain records (for example payment records) by law.

7. Security

We use reasonable security measures: passwords are hashed, the site uses HTTPS, and "stay logged in" uses a secure random token stored only as a hash. No method of storage or transmission is completely secure, so we cannot guarantee absolute security. If a personal data breach affects you, we will inform you and the Data Protection Board as the law requires.

8. Children

The site is meant for adults. You must be 18 or older to create an account. We do not knowingly collect data from children.

9. Changes to this policy

We may update this policy. The date at the top shows the latest version; for important changes we will also tell you on the site or by message.

10. Contact

Questions about this policy or your data: contact@setmyevent.com, or Grievance Redressal.